Clients reviews about Cromwell Garage

I recently had an MOT done at Cromwell garage and the experience was exceptional. The mechanics identified a suspension fault during the test, which they clearly explained and showed me in person. They provided a detailed quote and proposed a repair date, giving me the flexibility to decide later without pressure. They even reserved a slot for me on the suggested date, which I greatly appreciated. After calling to confirm, the repair was scheduled promptly, the work was completed to a high standard, and my car passed the MOT with no additional charges. Throughout the process, every staff member I interacted with was polite, professional, and welcoming. I couldn’t fault the service and will definitely return for any future needs. Highly recommended! ~ Dav K

This garage was recommended to me by my neighbours. I have never had my MOT or car servicing done anywhere other than a dealership before, but I decided to give this garage a try. I’m very impressed with their service. The prices are reasonable, the staff are friendly and professional, and there’s no pressure or unnecessary upselling—just straightforward, reliable service. If you live nearby, I 100% recommend this garage for your car servicing and MOT. ~ Mike C

I’ve always had a great service from Cromwell Garage. The expertise of the technicians is fantastic in finding the root causes of difficult issues, and their straightforward honesty is compelling. Faults found are clear and obvious, and where no fault is evident despite the query, they always point this out. Prices for both servicing and repair is always value. I strongly recommend this garage for anyone, and especially those who are uncertain in finding a garage to choose. ~ Michael S

Fantastic guys down at Cromwell Garage, fixed a lot of problems with my car today in a timely fashion. I was originally quoted just under £2,000 by halfords, then had a quote by Cromwell Garage for just over £1,000. Then the price came down again when they found out I didn't need one of the jobs doing. I cannot fault them they were excellent. I'll be using here in future for any problems with my car, plus MOT's and services. Thank you Jack ~ J

Was recommended to go to Cromwell Garage years ago when a main dealer quoted £6000 for a new gearbox. Went to get a second opinion from Jim at Cromwell Garage which was the gearbox was fine. I needed a new wheel bearing which cost £100! Have used Cromwell Garage ever since for all our family’s cars and have no hesitation recommending him to friends. He services and mot’s all our cars every year and is our go to person for any car problems. ~ Paul R

Just had my MOT done here and was my first visit, couldn’t recommend them enough! The man in reception was extremely friendly and helpful, and my MOT was done so quickly. They sorted out what would have been a fail on my MOT, explained it to me as I had no clue what it meant and extremely reasonably priced. Will definitely be my go-to garage from now on! ~ Rosie D

I have used Cromwell Garage for years and would highly recommend to anyone, from mot, service to repairs. Skilled, professional, genuinely friendly, knowledgeable, reliable and helpful 👍 My brake pipe broke, in less than 24 hours it was fixed and at an excellent price. Outstanding work on all levels as always. Thank you all very much, really appreciate a team of experts with high morals. ~ Tracy B

Just wanted to say that I recently took my car to Jim. He diagnosed a broken spring to the front nearside wheel. The job was done promptly. I took it back the following day with a strange noise from the same area. Anti roll bar bush required replacing. No more noise and the car drives lovely. All work carried out with no fuss and for a very good price. Highly reccommend this garage ~ Stephen A

I can not speak more highly of this garage. We recently had our Discovery Sport in due to an engine light. They didn’t automatically go for the most expensive solution of replacing parts but instead investigated further and found it only needed a simpler solution. Many garages would be happy to just take your money but these guys were honest and showed they really cared about the customer. ~ Tim M

Needed an MOT for my car at no notice in September when everyone else I tried told me I would have to wait till October. Jim at Cromwell Garage slotted me in straight away which saved my holiday plans going up in smoke. Can’t thank him enough and was very impressed by his calm professionalism. 5 stars all day long ~ Paul N

Had serious red warning oil light appear, so couldn’t drive car. Jim knew immediately what the cause was and fixed it. If I’d gone to my car’s dealership they would’ve done another £1,000.00 of total unnecessary work. This is now my garage of choice! Straight forward, no bulls**t service and RAC recommended. ~ Caroline

Booked car in for MOT, they had all details from the booking to hand enabling a swift drop off. Later that morning, a quick call from the garage confirmed the MOT was done and ready to pick up. Paperwork all done allowed swift payment and away. Will look to use Cromwell Garage when due. Thanks. ~ John J

Super friendly and helpful team at Cromwell garage. Always go above and beyond explaining everything to me. As a young woman going to a garage can be daunting but these guys are very welcoming every time I have been in for an MOT or repair. Would definitely recommend. ~ molly l

As a female it’s sometimes quite daunting taking a vehicle to a garage as I don’t understand technical terms but everything was very thoroughly explained to me. Very helpful and fixed my issue for a decent price. I wont go elsewhere for any future repairs or MOTs. Thankyou Amy Davis ~ Noah M

I've been taking my cars to this garage for years and the service has always been top-notch! Friendly staff, expert mechanics, and they're always honest and transparent about the work needed. They're saved me from costly problems more than once. Highly recommend! ~ Stephen A

Been using Cromwell Garage Services for a number of years now. Their strife for satisfaction is commendable, from initial Booking In, to Completion of work required. Full Credit to the Staff in sourcing obscure parts for the older vehicles too. Recommended - ☆☆☆☆☆ ~ Jules H

Big thank you again to the team at Cromwell Garage. Full service and new brakes on my car all done on time and to a price that represents great value. Also, a big thanks for doing my daughter’s brakes at short notice, again for a price that represents great value. ~ Michael S

Great garage- very thorough. Ask the team to do a difficult job on my Land rover Discovery Sport (main crank seal). Job completed and car handed back in perfect condition. Walked away with a feeling that the team at Cromwell go further & take great pride in thier work. Great job!! ~ Mark S

Really pleased with the service received, I usually only take my car to the dealership but so glad I tried Cromwell Garage instead. Will be looking to book in my car with you guys again in the future. Very reasonably priced, lovely clear explanation as to what was wrong, can't fault them. ~ Alex J

We were going to Goodwood FOS until out van broke down and the leak off pipe sprayed fuel everywhere, we were sat for an hour waiting for recovery, who couldn’t help us and couldn’t tow us so we drove to Cromwell and they fixed the problem in 5 minutes free of charge. Amazing people here ~ Jasir A

I would 💯 recommend taking your car here. The people who work here are genuine and honest. They will do anything they can to help you, without a problem asked. Was the best experience iv had by far a a garage. Thank you guys ~ Jemma B

Booked my car in for an MOT which was completed today. They phoned me with the results and explained clearly the positive outcome. So nice to feel at ease and to find a garage you can trust. Will definitely be my go to garage in the future. Thankyou ~ Tammy L

It's unusual That I would have left a review. However, having all the brake pads replaced on my Kia Optima, all I can say is thank you for the speed and professional service. I am suffering from ill health and they took that into consideration ~ Malcolm S

Excellent experience using this garage for the first time, definitely use them again. Took time to explain the issues with my car and took time to resolve the problems. Polite and courteous, highly recommend this business. ~ John B

Reviews from our customers

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